Terms & Condition

Welcome to Ostra Shops! These terms and conditions outline the rules and regulations for the use of Ostra Shops' website, located at www.ostrashops.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ostra Shops if you do not agree to all of the terms and conditions stated on this page.

1. General Terms

By accessing or using Ostra Shops, you agree to comply with and be bound by these terms and all applicable laws and regulations. These Terms apply to all visitors, users, and customers of the site.

 

2. Intellectual Property Rights

Unless otherwise stated, Ostra Shops and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from Ostra Shops for your own personal use, subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Ostra Shops.
  • Sell, rent, or sub-license material from Ostra Shops.
  • Reproduce, duplicate, or copy material from Ostra Shops.

 

3. User Accounts

To access certain features of the website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for any activity that occurs under your account. Ostra Shops is not liable for any loss or damage arising from your failure to safeguard your account.

 

4. Products and Services

  • Pricing: All prices listed on Ostra Shops are subject to change without notice. We make every effort to ensure the accuracy of prices, but errors may occur.
  • Orders: Ostra Shops reserves the right to refuse or cancel any order for any reason, including product availability, errors in pricing, or suspicion of fraudulent activity.
  • Shipping: Shipping fees and delivery times vary depending on your location and selected shipping method. Ostra Shops is not responsible for delays caused by customs or carriers.
  • Returns and Refunds: Please refer to our Return Policy for details on returns, exchanges, and refunds.

 

5. Payment

We accept various forms of payment, including credit cards and digital payment services. By submitting your payment information, you authorize us to charge the specified amount for your order. You are responsible for any taxes or fees associated with your purchase.

 

6. Limitation of Liability

Ostra Shops will not be held responsible for any damages or losses that result from the use or inability to use our products or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

 

7. Warranties and Disclaimers

Ostra Shops provides products "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the website will always be available, secure, or free from errors or interruptions.

 

8. Prohibited Activities

You are prohibited from using the website or its content for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. Other prohibited uses include, but are not limited to:

  • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • Engaging in fraudulent or deceptive practices.

 

9. Third-Party Links

Ostra Shops may contain links to third-party websites or services that are not owned or controlled by us. Ostra Shops has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

 

10. Termination

Ostra Shops reserves the right to terminate or suspend your account and access to the website, without notice or liability, for any reason, including violation of these terms.

 

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of UAE, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

 

12. Changes to Terms

Ostra Shops reserves the right, at our sole discretion, to update, change, or replace any part of these terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: odritsolutions@hotmail.com
  • Contact: +971 585594972
  • Address: FDBC0282 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates