Privacy Policy

Privacy Policy for Ostra Shops

At Ostra Shops, accessible from one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ostra Shops and how we use it.

 

1. Information We Collect

We collect various types of information to provide and improve our service to you, including:

  • Personal Information: Name, email address, phone number, postal address, and payment details.
  • Non-Personal Information: Browser type, IP address, location data, and the pages of our service that you visit.

 

2. How We Use Your Information

We use the information we collect in various ways, including:

  • To provide, operate, and maintain our website.
  • To process your orders and manage your account.
  • To personalize your experience on our website.
  • To communicate with you, including for customer service and promotional purposes.
  • To improve our products, services, and website.

 

3. Data Sharing and Disclosure

Ostra Shops will never sell, trade, or rent your personal information to others. We only share your information with third parties when it’s necessary to complete your transaction, comply with legal requirements, or improve our services (e.g., payment processors, shipping partners).

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us to understand user preferences and enhance user experience.

 

5. Your Data Protection Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to the processing of your personal data.
  • Withdraw consent at any time.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us.

 

6. Security of Your Information

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

 

7. Third-Party Links

Our website may contain links to other sites. Please note that we are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of these websites before providing any information.

 

8. Children’s Privacy

Ostra Shops does not knowingly collect any Personal Identifiable Information from children under the age of 13. If we discover that a child has provided us with personal information, we will delete such information from our records immediately.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: odritsolutions@hotmail.com
  • Contact: +971 585594972
  • Address: FDBC0282 Compass Building, Al Shohada Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates